About Us

We are passionate about bridging the gap between technology and human connection. We understand that while advanced technologies can revolutionize industries, the human touch truly makes a difference.

That’s why our mission is to develop innovative solutions that seamlessly integrate with human expertise, enabling businesses to thrive in an increasingly digital world.

Our Approach: Human-Centric

We believe that technology should enhance human capabilities rather than replace them. Our dedicated experts are committed to developing solutions that prioritize the human element. We design our technology to empower individuals, improve collaboration, and foster meaningful connections.

By placing humans at the center of our innovation, we ensure that our technology is intuitive, user-friendly, and capable of delivering exceptional results.

Why It Matters: The Power of
Technology + Human

We recognize the power of technology to streamline processes, automate tasks, and extract valuable insights. However, we also understand that true success lies in the symbiotic relationship between technology and the human touch.

We design our solutions to augment human capabilities, leveraging the strengths of both to achieve remarkable outcomes. By combining cutting-edge technology with human expertise, businesses can unlock new levels of efficiency, creativity, and customer-centricity.

Customer-Centric Focus: Empowering
Your Success

Our commitment to our customers is at the core of everything we do. We understand that each business is unique, with its own challenges and aspirations. That's why we take the time to listen, understand, and collaborate closely with our customers and partners. By tailoring our solutions to their specific needs, we empower them to achieve their goals and exceed customer expectations.

Join Us on the Journey

We invite you to join us on this exciting journey of human-centric technology. Discover how our solutions can transform your business, unlock hidden potential, and create meaningful connections. Together, let's embrace the power of technology while cherishing the invaluable contributions of the human touch.

Contact us today and experience the difference of seamless integration between technology and human expertise. Call Journey, CI: Where Technology Meets Humanity.

Meet Our Leadership Team

Call Journey Ci Founder Anthony Karam

Anthony Karam

Co-founder & Strategic Advisor

Anthony Karam

Co-founder & Strategic Adviser
  • 25 years’ experience running international businesses
  • $300m in revenue across investment portfolio
  • Devoted to understanding and driving innovation and understanding customer psychology
  • Connect with Anthony
    Call Journey Ci CEO Paul Humphrey

    Paul Humphrey

    CEO & Co-Founder

    Paul Humphrey

    CEO & Co-Founder
  • 30+ years experience in ICT, Media & Professional Services
  • Serial growth leader
  • Deep expertise in conversation analytics market
  • Named by Industry Wired as Top 10 Most Influential CEOs Rising to the Top in 2021
  • Connect with Paul
    Call Journey Ci COO Adrian Kilduff

    Adrian Kilduff


    Adrian Kilduff

  • 35+ years experience in BFSI and retail
  • 10+ years experience in conversation analytics
  • Extensive data modelling experience
  • Significant M&A and strategy experience
  • Harvard MBA, CPA certified, FINSIA certified
  • Connect with Adrian

    Greg Collins


    Greg Collins

  • Seasoned software engineer with 25+ years experience in tech and analytics
  • Specializes in solving complex problems in AI and HI and excels in managing high performance teams and large-scale processing
  • Deep expertise in management, cloud computing, DevOps, security, QA and agile delivery
  • Connect with Greg
    Call Journey VP-Sales Harrison Deck

    Harrison Deck

    VP - Sales & Customer Growth

    Harrison Deck

    VP - Sales & Customer Growth
  • 14+ years experience in contact center management and technology, 10 years of which spent in the dynamic world of startups
  • Thought-leader in sales and customer growth efforts for cutting-edge contact center and (CX) technology solutions on a global scale
  • Connect with Harrison