Avtex and Call Journey harness the power of voice data to enhance customer experience across North AmericaMay 6, 2019
Guild Insurance takes business compliance and CX to the next level with Conversation AnalyticsMay 14, 2019
This year’s Avtex Engage, the premier learning and networking event for Avtex customers and users, recently concluded as a success after three days of jam-packed learning activities, networking and consultation opportunities. One of the proud Platinum sponsors of the event is Call Journey, the leading pioneer of Conversation Analytics. Call Journey’s vice president for sales in North America, Brett Marsh (pictured above, right), was one of the speakers in the event. In his session entitled, “The Power of Voice Analytics”, Marsh discussed how voice data can unlock rich business insights, improve customer experience and help with business growth and development. Pictured with Marsh is CEO of Avtex Solutions, LLC, George Demou.