The 5th October deadline for changes to Internal Dispute Resolution, RG 271, is just around the corner.
Join us and our partners Microsoft and SAS on Thursday, 29th of April at 11:00AM AEST as we discuss the new requirements affecting the Australian financial services industry, and how you can resolve disputes the smartest, quickest and easiest way possible.
Date: Thursday, 29th April 2021
Time:11:00 - 11:30 AM AEST
Join us and 27 other innovators from Australia and around the world to discover new technologies that are disrupting stores, supply chains, customer and employee experiences. Available on-demand for a limited time only, secure your spot now: aka.ms/InnovationPartner
On-demand from 10 March – 07 May 2021
Join us at the Health and Retail sessions where Paul Humphrey Call Journey CEO and Co Founder, who's invited as one of the event's keynote sessions, will discuss how to unlock critical data in voice conversations using AI.
Date: November 25, 2020
Call Journey CEO Paul Humphrey delved deep into the crucial role of Conversation Analytics in compliance and risk mitigation and why more and more organisations are adopting Call Journey solution to reduce fraud, improve productivity and enhance security.
Date: August 6, 2020
Call Journey, the leading pioneer in Conversation Analytics, recently attended the virtual G-Summit ANZ 2020, the largest Customer Experience event in ANZ by Genesys. Spearheading one of the sessions in this jam-packed two-day event was Call Journey CEO Paul Humphrey. In his talk entitled, “Utilising Artificial Intelligence to Drive Significantly Heightened Business Performance in the New Business (UN)-Usual”, he discussed how organisations are fast-adopting AI/NLP-based conversation analytics to improve performance across the business enterprise.
Start Date: July 21, 2020
End Date: July 22, 2020
Armed with an exciting and jam-packed roadmap for 2020, Call Journey, thought leader in Conversation Analytics space and a Genesys’ global speech analytics partner, is set to participate in the upcoming Genesys Global Kickoff, happening in January, 2020 at the Gaylord Palms Resorts and Convention Center in Orlando.
Date: January 13-17, 2020
Call Journey CEO Paul Humphrey presents at ASIC's Regtech Voice Analytics Symposium, demonstrating the power of Voice Analytics and how it helps improve the financial services industry not only in Australia but across the globe.
Date: September 24, 2019
Paul Humphrey, Call Journey CEO, showcases the power of voice data at one of Australia’s largest gathering of visionaries, partners and leaders in technology.
Start Date: July 30, 2019
End Date: July 31, 2019
Call Journey heads to Vegas for the world’s largest customer contact event.
Start Date: June 24, 2019
End Date: June 28, 2019
Call Journey, the pioneer in Conversation Analytics, unlocks the power of voice data with Genesys, the world’s #1 Customer Experience Platform
Start Date: June 10, 2019
End Date: June 14, 2019
Call Journey is proud to be a Platinum Sponsor at this year’s Avtex Engage
Start Date: May 5, 2019
End Date: May 8, 2019