A few days into the start of a new decade, Call Journey, a leading pioneer of Conversation Analytics, is already pushing forward an even more productive year by attending the recently concluded Genesys’ Global Kickoff in Orlando. Lead by VP Sales for North America and Europe – Brett Marsh (right) and Regional Director for APAC – Timothy Taylor (left), the Call Journey team unveiled their exciting roadmap for 2020, complete with news of key strategic partnership with a tech giant, a long-awaited product launch and ground-breaking innovations that present amazing opportunities for the sales team and their customers.
Call Journey is a proud to have been invited at the Genesys Global Kickoff. Hosted by Genesys, the global leader in omnichannel customer experience and contact center solutions, the event is Genesys’ annual gathering of industry experts, thought-leaders and some of the world’s top sales professionals. These individuals exchange new ways of working, tools and knowledge to better customer service for the year ahead. Call Journey is a global Genesys conversation analytics partner and one of the most flexible solution in the market, being available via cloud, on-premise or hybrid.