General Content - Call Journey

Explore the general contents section to know more about our company and our solution

Explainer video: Call Journey, let’s start a conversation

The best way to understand your customers is to really listen to what they are saying. Watch this video to know how Call Journey helps organizations really listen to customers to improve CX and grow businesses faster.

Call Journey Overview

Discover how Call Journey can help transform your business

WordBench Dashboard Explained

Includes common Q&As, Use Cases, Business Benefits & more

Whitepaper: Advanced Analytics for CMO

This short compendium will guide you through the basics of voice data adoption for your company.

Soc2 Type 2 Report

This report details a report by PWC, a leading international audit firm on Call Journey's Soc 2 Type 2 compliance

Brief Demo: See what's possible with Conversation Analytics

A brief demo to show you "what's possible" by leveraging the power of voice data and Conversation Analytics

VoiceAI brochure: Making Conversations Searchable

A quick overview of our market-leading Conversation Analytics solution, VoiceAI

Playbook: Transform Calls into Useful Feedback in 3 Easy Steps

This playbook gives you the power to unlock every conversation, and help organizations create value by integrating voice data into enterprise analytics

Whitepaper: A Beginner's Guide to Conversation Analytics

This white paper will give you the insights into why conversation analytics is a technical answer to the voice of customer movement, and a need to go beyond dry statistics.

Call Journey GDPR Summary Report

Read about Call Journey's GDPR Security Overview.