Significantly Driving Business Performance Through Advanced AI at Virtual G-Summit ANZ 2020

Our new “Business-as-(UN)Usual”: Call Journey to showcase AI-powered Conversation Analytics solution at Virtual G-Summit ANZ
July 14, 2020
Call Journey deploys latest updates in ASR in AU
Call Journey releases further updates to its market leading speech analytics solution – continues to lead the Australian market in Speech Analytics
September 14, 2020
Show all

Significantly Driving Business Performance Through Advanced AI at Virtual G-Summit ANZ 2020

Call Journey, the leading pioneer in Conversation Analytics, recently attended the virtual G-Summit ANZ 2020, the largest Customer Experience event in ANZ by Genesys. Spearheading one of the sessions in this jam-packed two-day event was Call Journey CEO Paul Humphrey. In his talk entitled, “Utilising Artificial Intelligence to Drive Significantly Heightened Business Performance in the New Business (UN)-Usual”, he discussed how organisations are fast-adopting AI/NLP-based conversation analytics to improve performance across the business enterprise.

Call Journey was a proud primary sponsor at the virtual G-Summit ANZ 2020, which is a part of a global series of events hosted by Genesys, the global leader in omnichannel customer experience and contact center solutions. G-Summit brings together Australia and New Zealand’s top visionaries, partners and leaders in technology to discuss emerging trends and new ways to provide a more personalised customer experience including moving to the cloud and adopting AI. Call Journey is a global Genesys conversation analytics partner and one of the most flexible AI/NLS-powered solution in the market, being available both via cloud or on-premise.

Merryl Cepe
Merryl Cepe
Merryl is currently the PR and Content Marketing Specialist at Call Journey. She's a couch potato and loves to sleep, eat and watch sloppy Kdramas. She loves each of her 6 dogs equally, if only they would take baths regularly.

Comments are closed.