Call Journey CI and Genesys Partnership

30-31 July 2024 | Sydney
Hilton Sydney

Join us in Sydney at the highly-anticipated Genesys Xperience 2024, featuring jam-packed activities and exploring customer, employee and operational intelligence that help transform and empower your businesses. 

What you should look forward to:

We’re Silver sponsors. Join us as we discuss how Conversation Intelligence is changing the landscape and solving contact center challenges. 

Booth #: TBD 

Stop by anytime. We’d be happy to show you a demo.

Let us know you’re coming! Fill in your details below so we’ll know who to look out for

McKinsey’s Trailblazing Insights: Charting the Course for Customer Care in 2024 and beyond

Delve into McKinsey’s projections for 2024 and beyond with Call Journey, exploring shifts in customer expectations and behaviors. Discover strategies for taking a proactive rather than a reactive approach, leveraging automation for customer storytelling. Learn from real-world examples and industry innovations to future-proof your organization’s customer care. Whether a seasoned professional or a forward-thinking leader, gain actionable insights to drive excellence in customer care beyond 2024.

Breakout Session

Day 3
Date: Wednesday, May 15
Time: 3:30 PM – 4:30 PM
Length: 60 minutes
Meeting Room: Cottonwood 6/7