MELBOURNE, Australia, June 24, 2019 /PRNewswire-PRWeb/ — It’s a busy month of June for Call Journey, the leading pioneer in Conversation Analytics, as it takes part in another headliner contact center event of the year. This time, the team heads to the city of lights, Las Vegas, for the 20th anniversary of Customer Contact Week (CCW), the world’s largest customer contact event!
As one of the sponsors, Call Journey has a booth (163) set up in the event’s expo hall, highlighting its market-leading voice analytics solution – Emotive Voice Streams (EVS™). This AI-powered technology can help businesses analyze all of their complex phone conversation data and transform it into rich, actionable insights.
“We are pleased and honored to once again be a sponsor of CCW. With the business landscape changing into a more customer-centric one, CCW provides the perfect venue to connect and learn about how our Voice Analytics solution can help transform today’s contact centers,” said Paul Humphrey, CEO of Call Journey.
Call Journey at CCW
This year marks Call Journey’s third consecutive year of attendance in this major event. Through the event, Call Journey has connected with a number of organizations across North America, helping them improve revenue, automate QA, transform CX and manage risk through Conversation Analytics.
As an exclusive offer to all attendees of #CCWVegas19, Call Journey is giving away one US $2,500 Travel Voucher which can be used for a trip to the Land Down Under, Australia! To join the promo, attendees must sign up for a no-obligation, FREE 30-minute Discovery Call with Call Journey.
