Blog & News

March 26, 2020

Call Journey launches quick response amid global crisis, creates COVID-19 Search Framework to harness crucial customer and agent insights

As the impact of COVID-19 continues to evolve and work-from-home arrangements are being made, employees around the world are understandably finding it challenging to maintain productivity […]
March 2, 2020
Call Journey leader in speech analytics

Australian-Based Success Story – Call Journey Cements Itself as a Leader in Speech Analytics

Call Journey, provider of market-leading automated speech recognition solutions, announced today a significant acceleration in customer adoption for the calendar year 2019 and an even further […]
March 2, 2020

Inflow Drives Innovative Contact Center Experience with Call Journey

Inflow takes contact center experience to new heights with innovation, advanced strategies, and Call Journey AI-powered Conversation Analytics Inflow Communications is a powerhouse in innovative contact […]
February 3, 2020
CJ at MS Ignite Sydney

Discover the power of conversation data with Call Journey at Microsoft Ignite Sydney

Call Journey, a thought-leader in data and analytics space, announces its participation in the upcoming Microsoft Ignite the Tour in Sydney. “Microsoft Ignite is the ultimate […]