Discover the power of Conversation Analytics by business value
Unlock Call Journey's business potential by industry vertical
Other Benefits of Adding Conversation Analytics by Industry
Financial Services
Improved risk management and compliance processes, saving over $7.7m in fines
Telecommunications
Removed manual call review processes leading to 80% reduction in quality monitoring costs
Utilities
Spot verbal trends that lead to a sale, leading to a 25% increase in conversions
Manufacturing
Discover the drivers and trends behind longer call time, reducing average handle time by 80 seconds
Travel
Improved sales offering and customer profiling by getting deeper insights into customer journey, leading to 20% increased customer satisfaction.
Consumer Goods
15% increase in NPS and significantly enhance insights over and above post-call surveys, verbatims, and market research
