With customer privacy and data security as its top priority, Call Journey, the market-leading Conversation Analytics provider, takes a further leading position on data security, setting […]

nGUVU integrates Conversation Analytics with advanced gamification technology to drive employee engagement, intrinsic motivation, and performance nGUVU is the global leader in contact center employee engagement. […]

Paul Humphrey, Call Journey CEO, showcases the power of voice data at one of Australia’s largest gathering of visionaries, partners and leaders in technology From back-to-back […]