November 29, 2019
contactSPACE partners with Call Journey

Achieving better business outcomes with Call Journey and contactSPACE

Two of the top Australian-born contact centre solutions’ providers, Call Journey and contactSPACE, partner up to deliver advanced Conversation Analytics technology to help businesses develop a […]
September 23, 2019
Call Journey at ASIC - data from unsplash

ASIC selects Call Journey in a short list of selected vendors to present in Voice Analytics Symposium

Call Journey demonstrates how conversation analytics improves Australia’s financial services industry in ASIC’s Regtech Voice Analytics Symposium The Australian Securities and Investments Commission (ASIC) is Australia’s […]
September 5, 2019
Call Journey AI meets HI unsplash

A.I. meets H.I.: Driving Growth and Improving Customer Experience

Conversation Analytics deploys the latest in AI for businesses to have deeper understanding of customers and drive a more personalized journey, enabling growth and improving Customer […]
August 5, 2019

Beyond business-as-usual: improving CX through a more robust data security and privacy

With customer privacy and data security as its top priority, Call Journey, the market-leading Conversation Analytics provider, takes a further leading position on data security, setting […]