Call Journey CI Unveils Cutting-Edge Voice of the Customer Intelligence, Revolutionizing Customer Insight Gathering
Call Journey CI Unveils Cutting-Edge Voice of the Customer Intelligence, Revolutionizing Customer Insight Gathering Announcement Pompano Beach, FL – November 22 2022 — Call Journey CI, a leader in deriving customer experience insights from interaction analytics, proudly announces the launch of its groundbreaking Conversation Intelligence (CI) suite that captures and analyzes the Voice of the […]
Call Journey joins over 2,000 CEOs and Organisations in unprecedented commitment to advance Diversity and Inclusion in the Workplace
Companies have shared more than 1,400+ Actions that they are taking to advance Diversity & Inclusion in the Workplace coalition expands reach and impact into the Business Community
Call Journey announces new employee experience analytics tool, Worklife Hero
The Australian-born company deploys an AI-powered meeting companion tool to deliver insights around DEI, psychological safety, soft skills and leadership.
Call Journey releases further updates to its market-leading speech analytics solution – continues to lead the Australian market in Speech Analytics
The Australian-born company deploys the latest update to its Australian Language model ASR to drive a more personalized journey to Australian customers
Call Journey Launches Data Bridge – A New Feature in Its VoiceAI Product Range, Making Voice Data Visualization Easy and Simple in Any Analytics Environment
Faster insights. Greater collaboration. Better analyzation with Call Journey Data Bridge.
Call Journey announces key partnership with Microsoft – significant support from Senior Microsoft key employees
Microsoft customers can now gain access to AI-powered Conversation Analytics insights via Microsoft, Microsoft partners and Call Journey’s to significantly enhance customer experience, enhance employee engagement, bolster compliance, and improve overall business performance across both the public and private sectors
Call Journey Now Available in Microsoft Azure Marketplace and App Source
Microsoft customers can now gain access to Call Journey’s AI-powered Conversation Analytics technology to drive customer experience, enhance employee engagement, bolster compliance, and improve overall business performance
Oak Innovation and Call Journey Partner to Offer Advanced AI and Conversation Analytics
Through this partnership, partners and customers can now benefit from a ground-breaking boost to Customer Experience and compliance management
Call Journey launches quick response amid global crisis, creates COVID-19 Search Framework to harness crucial customer and agent insights
As a global provider of advanced AI-powered Conversation Analytics, Call Journey is currently seeing an accelerated rate of adoption of its solution as more and more organizations transition to a remote workforce environment. Call Journey is quick to respond to the demand and shares how it supports its customers and partners during these unprecedented times.
ASIC selects Call Journey to present in Voice Analytics Symposium
Call Journey demonstrates how voice analytics improves Australia’s financial services industry in ASIC’s Regtech Voice Analytics Symposium
