Call Journey and Avtex Harness the Power of Voice Data to Enhance Customer Experience Across North America

Avtex, the global leader in CX solutions, and Call Journey, the leading pioneer in Conversation Analytics, improve customer experience with the use of voice data, helping businesses across North America find answers to some of their biggest challenges and discover insights that directly impact customer experience. CHICAGO, May 7, 2019 /PRNewswire-PRWeb/ – Customer experience is outranking […]

QPC & Call Journey Partner Up to Transform Contact Centers With AI-Powered Conversation Analytics

Call Journey, a pioneer in Conversation Analytics and QPC, a leading innovator of contact center solutions, use the power of voice data to transform business solution insights in contact centers. MELBOURNE, Australia, May 3, 2019 /PRNewswire-PRWeb/ — Call Journey, a pioneer of Conversation Analytics, has partnered up with QPC, a leading innovator of contact center solutions. QPC’s twenty-year […]