September 23, 2019
Call Journey demonstrates how conversation analytics improves Australia’s financial services industry in ASIC’s Regtech Voice Analytics Symposium The Australian Securities and Investments Commission (ASIC) is Australia’s […]
September 5, 2019
Conversation Analytics deploys the latest in AI for businesses to have deeper understanding of customers and drive a more personalized journey, enabling growth and improving Customer […]
August 5, 2019
With customer privacy and data security as its top priority, Call Journey, the market-leading Conversation Analytics provider, takes a further leading position on data security, setting […]
July 26, 2019
nGUVU integrates Conversation Analytics with advanced gamification technology to drive employee engagement, intrinsic motivation, and performance nGUVU is the global leader in contact center employee engagement. […]