October 25, 2018

Talk ain’t cheap. How to effectively mine customer feedback in 2018.

Feedback is precious and is fast becoming a rare commodity. Customers are reluctant to answer surveys, yet the need for high-quality customer feedback is growing. Is […]
October 25, 2018

How to Implement Speech Analytics – Actionable Tips from Top Industry Experts

These tips on how to implement Speech Analytics will help you plan your onboarding better and utilize the new solution to its fullest. “How to implement […]