June 4, 2019
As Genesys’ global speech analytics partner, Call Journey, the leading pioneer in Conversation Analytics, is one of the proud sponsors in Xperience19! A signature event of […]
May 28, 2019
Conversation Analytics to bolster compliance and remove risk in today’s volatile financial industry Government watchdog, the Australian Prudential Regulation Authority (APRA), just raised the stakes for […]
May 14, 2019
Guild Insurance, Australia’s leading provider of insurance for businesses and professionals, adopts Conversation Analytics technology to help identify problems and opportunities from each voice interaction with […]
May 9, 2019
This year’s Avtex Engage, the premier learning and networking event for Avtex customers and users, recently concluded as a success after three days of jam-packed […]