Blog & News

December 18, 2019
Call Journey at Genesys Global Kickoff

Call Journey to Unveil Jam-packed 2020 Roadmap at Genesys Global Kickoff

Armed with an exciting and jam-packed roadmap for 2020, Call Journey, thought leader in Conversation Analytics space and a Genesys’ global speech analytics partner, is set […]
December 16, 2019
CallJourney launches in UK

Call Journey enters the UK market with UK-English Language Model

Melbourne, VIC | Dec 2019 – Call Journey, a provider of market-leading Conversation Analytics solutions, excitedly announces the launch of its UK-English Language Model, which allows […]
November 29, 2019
contactSPACE partners with Call Journey

Achieving better business outcomes with Call Journey and contactSPACE

Two of the top Australian-born contact centre solutions’ providers, Call Journey and contactSPACE, partner up to deliver advanced Conversation Analytics technology to help businesses develop a […]
September 23, 2019
Call Journey at ASIC - data from unsplash

ASIC selects Call Journey in a short list of selected vendors to present in Voice Analytics Symposium

Call Journey demonstrates how conversation analytics improves Australia’s financial services industry in ASIC’s Regtech Voice Analytics Symposium The Australian Securities and Investments Commission (ASIC) is Australia’s […]