Blog & News

December 16, 2019
CallJourney launches in UK

Call Journey enters the UK market with UK-English Language Model

Melbourne, VIC | Dec 2019 – Call Journey, a provider of market-leading Conversation Analytics solutions, excitedly announces the launch of its UK-English Language Model, which allows […]
November 29, 2019
contactSPACE partners with Call Journey

Achieving better business outcomes with Call Journey and contactSPACE

Two of the top Australian-born contact centre solutions’ providers, Call Journey and contactSPACE, partner up to deliver advanced Conversation Analytics technology to help businesses develop a […]
September 23, 2019
Call Journey at ASIC - data from unsplash

ASIC selects Call Journey in a short list of selected vendors to present in Voice Analytics Symposium

Call Journey demonstrates how conversation analytics improves Australia’s financial services industry in ASIC’s Regtech Voice Analytics Symposium The Australian Securities and Investments Commission (ASIC) is Australia’s […]
September 5, 2019
Call Journey AI meets HI unsplash

A.I. meets H.I.: Driving Growth and Improving Customer Experience

Conversation Analytics deploys the latest in AI for businesses to have deeper understanding of customers and drive a more personalized journey, enabling growth and improving Customer […]