April 29, 2019
Call Journey, a pioneer of Conversation Analytics, has partnered up with QPC, a leading innovator of contact center solutions. QPC’s twenty-year experience of being at the […]
October 25, 2018
These tips on how to implement Speech Analytics will help you plan your onboarding better and utilize the new solution to its fullest. “How to implement […]
October 25, 2018
Feedback is precious and is fast becoming a rare commodity. Customers are reluctant to answer surveys, yet the need for high-quality customer feedback is growing. Is […]
October 20, 2018
Houston, TX, July 26, 2018: AVDS (Automated Voice & Data Solutions), a leader in contact center communications solutions, announced today its partnership with Call Journey, a leading […]
