Capture and understand the Voice of the Customer across your key customer touchpoints and identify preventable customer effort and friction.

Ensure a high standard of customer service and communicate confidently with other business leaders about the activities of your contact center, helping the center to become a revenue driver.

STRATEGIC PARTNERS

Microsoft

Harness Crucial employee and customer insights

Genesys

Gather insights from voice-based recordings without leaving the Genesys ecosystem

Meet Our Elite Partners

Genesys

Gather insights from voice-based recordings without leaving the Genesys ecosystem

Microsoft

Harness Crucial employee and customer insights

Others

Maximize your BI tool by adding voice analytics into the mix

FLORIDA, UNITED STATES

3710 Park Central Boulevard, Pompano Beach, FL 33064

CALIFORNIA, UNITED STATES

4695 MacArthur Court, 11th Floor, Newport Beach, California, 92660

SYDNEY, AUSTRALIA

4-6 Straits Avenue, Granville, NSW 2142

MELBOURNE, AUSTRALIA

14 Dunmore Drive, Truganina, VIC 3029

LAGUNA, PHILIPPINES

Panorama Compound, Block 5&6, Premier International Park, Calamba Laguna

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